FAQ

Q

Now in your catalogues all ACBs have horizontal outputs (highlighted red on picture below) Clarify please do you produce ACBs with vertical outputs?

A

YES

Q

What is the ATS conversion time?

A

The time of the conversion process from the moment of the final extinguishment of the arc of each phase to the closing of another power source by the main contact is measured, including the time delay introduced specially. General users should pay attention to "total action time" or "conversion action time" to meet the requirements of different power distribution systems.

The total operation time of two-position PC ATSE is generally 50 ~ 250ms.

The total operation time of three-position PC ATSE is generally 350 ~ 600ms;

The total operation time of CB ATSE is generally 2000-3000ms

Q

What is your warranty time?

A

18 Month

Q

Do you accept OEM or ODM order?

A

Yes, we provide OEM and ODM order ,in China more than 1000 company make OEM from us.

Q

What is your lead time?

A

Normally within 10 days. It depends on your Qty.

Q

What is your payment term?

A

T/T, LC, Western Union,Alibaba Trade Assurance is all acceptable.

Q

What kind of voltage of the ATS you can do?

A

110V, 220V, 380V, 400V, 415V

Q

What Current you can do?

A

16A-3200A

Q

How about the quality?

A

Our products is high quality,We strictly comply with ISO9001 and IEC60094 implementation.

Q

What's your MOQ?

A

If need OEM&ODM service MOQ is 100pcs and our brand only 1 pcs.

Q

Can we order a sample first?

A

Yes,it is available.

Q

What certificate do you have?

A

ISO,CCC,CE,CNAS,SGS

Get in Touch